• Architects of Change Perspective

Digital Transformation – What’s Change got to do with it

There’s a lot been written about digital transformation and the technological innovations that enable it, what we see discussed less often is theunderpinning need for effective change management.

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Tags digital technologies, Business strategy, digital transformation roadmap, digitisation, change leadership, IT Strategy, organisational change, change management, people and process

Why it’s customer first, technology second in digital transformation

Organisations that create exceptional customer experiences can set themselves apart from their competitors, and digital technologies are the best means of engaging with customers and providing them...

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Tags Digital Transformation, CIO summit, customer experience, digitisation

Is digital the beginning of the end for IT outsourcing?

The rise of digitisation, big data and cognitive technologies has seen IT become a strategic asset to the business as opposed to a necessary (and costly) evil. According to a Wall Street Journal...

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Tags big data, CIO, Innovation, Cloud, IT infrastructure, CAPEX, digitisation, managed services provider, OPEX, outsourcing, virtualisation

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