There’s a lot been written about digital transformation and the technological innovations that enable it, what we see discussed less often is the underpinning need for effective change management. 

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Organisations that create exceptional customer experiences can set themselves apart from their competitors, and digital technologies are the best means of engaging with customers and providing them...

The rise of digitisation, big data and cognitive technologies has seen IT become a strategic asset to the business as opposed to a necessary (and costly) evil. According to a Wall Street Journal...