By Justin Kearney, Group Senior VP of Human Resources
The global recruitment landscape has never been more competitive. A mass shortage in digital skills coupled with access to a wider geographical talent pool means businesses are battling to get the right people through the door. What’s more, international lockdowns and travel restrictions have driven recruitment to a remote process.
Digital recruitment makes it harder to capture the personality behind the candidate. A virtual interviewee can relay their digital competencies and certifications, but it’s not as simple to determine whether someone is good fit for an organisation’s culture.
However, businesses should not focus solely on technical skills as a cultural imbalance can lead to disengaged employees, drops in productivity and low employee retention. Technical skills and recognition should be the foundation of narrowing down a candidate pool but qualifying a prospective employee's personality traits and how they reflect the value propositions and behaviours of the business are also vital in recruitment.
Supporting dispersed workers
Many high-quality candidates may be fearful of taking the leap and moving jobs during a pandemic but demonstrating a supportive internal culture will help them feel confident in making a career move. Businesses and employees alike have noticed spikes in productivity due to the ability to work from anywhere.
Reduced commute times and more time spent at home have improved work/life balances across the globe and for some workers, the idea of returning to the office is unappealing. Indeed, research suggests that 65% of workers state they want to keep working from home, and 58% say they would look for a new job if they were forced to head back to the office. Workforces want the flexibility to work collaboratively, from anywhere.
Within mobile workforces, employees have high expectations of user experience. As hybrid workplaces become the ‘next normal’, businesses need to empower employees to connect to any service, from any device, to improve efficiency and enhance productivity. Without doing so, businesses risk increasing employee churn and losing valuable talent which is already in scarce supply.
To ensure employee engagement, secure and efficient collaboration tools are a critical investment for any organisation looking for new sources of innovation and productivity amongst a distributed workforce. Collaborative communication allows businesses to tap into the collective knowledge and creativity of employees.
A collaboration solution creates an environment where employees can work effectively together, from anywhere, at any time. Employees are better connected, creating efficient communication channels that build company culture, strengthen engagement and keep productivity high, to maintain customer delivery. What’s more, the right collaboration tools will ensure businesses are in higher quality contact with customers to adapt to evolving environments and improve market responsiveness.
Organisations need to partner with an expert who can provide a range of options and guidance on selecting the right collaborative approach. An expert will have the ability to merge all voice and other communications services into one unified solution and provide a single interface through which businesses can access the tools they need to collaborate more effectively.
Creating Architects of Change
At Logicalis, our people are a key differentiator, they are what make us unique. As Architects of Change, our employees design, support, and execute our customers’ digital transformation by converging their vision with our deep technical expertise and industry-specific knowledge. We ensure each hire we make is the right cultural fit to guarantee our customers continue to receive high levels of partnership and service to achieve their business goals. By certifying a good culture fit, our new starters settle in quickly and are ready for no matter what the future of work is, whether in the office, remote, or hybrid.
We encourage other businesses to focus on their cultural fit to ensure employees feel supported in their remotely collaborative environments. Otherwise, organisations risk losing valuable talent to competitors who can offer an engaging workplace to meet their personal and professional needs. The future of the office is uncertain, but whether we return full-time, adopt a remote working policy or a flexible arrangement, connected and collaborative employees are the foundation to make a difference today and continue to contribute to success for the future.